Legal
Everything you agree to, and everything we commit to. Each document carries a version, and a change of wording is a new version rather than a quiet edit.
- Terms of UseIn forceWhat Sooqban does, what it does not do, and what you agree to by using it. Every term here matches something the platform actually enforces.
- Privacy PolicyIn forceWhat Sooqban collects, why, where it is kept, and what you can ask us to do with it. Written against the actual database rather than against a template.
- Cookie PolicyIn forceSooqban sets no cookie until you start to sign in, and then only the ones signing in needs. This page names each of them, says what it does and how long it lasts, and explains why there is nothing to consent to yet.
- Refund & CancellationIn forceWho owes a refund, and to whom. Published now so it is readable before anyone relies on it. Most of it applies when orders are placed through the platform, which they are not yet.
- Supplier TermsIn forceWhat a company undertakes when it offers to supply through Sooqban. You accept these when you declare a supply role, and they sit alongside the Terms of Use.
- Community GuidelinesIn forceWhat is expected of everyone here, what is not allowed, and what happens when a rule is broken. Published so that enforcement has a stated basis rather than a private one.
- Intellectual PropertyIn forceWhat stays yours, the narrow permission you give us to show it, what belongs to Sooqban, and how to report an infringement.
- Payment TermsIn forceSooqban does not process payments. This document says what that means today, and what will apply when payment services are switched on.